It began with a passion for reading…
Valentine Enterprises started as a stay-at-home business printing personalized children’s books. Clients loved them and I loved fostering the love of reading. Time and time again my customers would comment on how great our customer service was – how they enjoyed working with a “real person.”
Some began asking for help with other things…
We were happy to help. I am proud that our clients can shop online and still get that small-store-feel & individualized attention. It tickles me that many of my repeat customers don’t even bother going through the website anymore – they just email or text me something like: “Fern, my sister’s expecting a baby and I’m in charge of the surprise shower….what can you do?” That tells me we’ve crossed the line of “just business” into virtual friendship.
Working one-on-one with customers to make sure they get exactly what they were hoping for at a price they can afford is my mission. Let’s put our heads together and see what creative ideas we come up with!
